Privacy Policy skor880

1. Introduction and Scope of This Policy

This Privacy Policy is published by skor880, an online casino and sports betting platform operating under an international licence, directed at players in Malaysia. This policy applies to all users who register an account, visit our website, use our mobile application, or interact with our customer support services.

By using the skor880 platform, you agree to the collection and use of personal information as described in this policy. If you do not agree with any part of this policy, please stop using our platform and contact us to close your account.

2. Types of Information We Collect

skor880 collects various types of personal information depending on how you interact with our platform. This collection is divided into two main categories:

2.1 Information You Provide Directly

• Full name as shown on your identification document (MyKad or passport)
• An active and valid email address
• A mobile number registered in Malaysia
• Date of birth for age verification purposes (21+)
• Current residential address
• Identification number (MyKad) or passport number for international players
• e-wallet account information (Touch 'n Go eWallet, DuitNow) and online banking details for deposit and withdrawal purposes
• Any communications you send to our support team

2.2 Information Collected Automatically

• IP address and geographic location based on IP
• Web browser type and version used
• Device type, operating system and screen resolution
• Session log data including date, login and logout times
• Gaming activity history including game type, bet amounts and results
• Financial transaction data including deposits, withdrawals and account balance
• Cookie data and session identifiers

3. Purposes for Using Personal Information

The personal information we collect is used solely for legitimate purposes related to the operation of the skor880 platform. We will not use your data for other purposes without first obtaining your consent. The main purposes for data use are:

• Identity verification and account registration: Ensuring each player is a real individual aged 21 and above and meets international licensing requirements
• Financial transaction processing: Processing deposits and withdrawals via Touch 'n Go eWallet, DuitNow, FPX online banking and cryptocurrency (USDT, BTC, ETH)
• Fraud prevention and security: Detecting and preventing fraudulent activity, money laundering and unauthorised use of the platform
• Customer service provision: Providing assistance via 24/7 live chat and email in Malay and English
• Legal and licensing compliance: Meeting the requirements of the international licensing body and stipulated reporting obligations
• Service improvement: Analysing usage patterns to improve the gaming experience and platform performance
• Player communications: Sending account-related notifications, promotions and important updates via email or in-platform messages

4. Sharing Information with Third Parties

skor880 is committed to not selling or transferring your personal information to third parties for marketing purposes without your explicit consent. However, there are specific situations where data sharing may occur within the platform's operational scope:

4.1 Specialist Service Providers

We may share data with third-party service providers that help us operate the platform — such as payment processing providers, cloud service providers, licensed game operators and analytics service providers. All such providers are bound by strict data confidentiality agreements and may only use your data for the purposes specified in those agreements.

4.2 Legal and Licensing Requirements

skor880 may disclose your personal information if required by the international licensing body, a court order, or relevant authorities in the context of investigations into fraud, money laundering, or criminal offences related to your account.

4.3 Business Transfers

In the event of a merger, acquisition or sale of business assets, user information may be transferred to a successor entity. We will notify users in advance if this situation arises and ensure the same level of data protection is maintained.

5. Use of Cookies and Tracking Technologies

The skor880 platform uses cookies and similar tracking technologies to improve the user experience and ensure session security. Cookies are small data files stored on your device by your web browser.

• Session cookies: Required to maintain your login status during an active session. These cookies are deleted automatically when you close your browser
• Preference cookies: Store your chosen settings such as interface language and display mode for convenience on future visits
• Analytics cookies: Help us understand user navigation patterns within the platform for the purpose of improving website performance
• Security cookies: Used to detect suspicious activity, unauthorised login attempts and potential fraud

You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the skor880 platform and your gaming experience.

6. Your Rights as a Data Subject

As a skor880 player, you have certain rights regarding your personal information. We respect these rights and will make every effort to fulfil each valid request within a reasonable timeframe:

• Right of access: You have the right to request a copy of the personal information we hold about you
• Right of rectification: If your information is inaccurate or outdated, you have the right to request a correction free of charge
• Right of erasure: In certain circumstances, you may request the deletion of your personal information, subject to legal and licensing retention requirements
• Right to restriction of processing: You may request that we limit the processing of your data in circumstances provided for under applicable rules
• Right to object: You have the right to object to the processing of your data for direct marketing purposes at any time
• Right to data portability: You may request your data in a machine-readable format for transfer to another service

To submit any request relating to the rights above, please contact our support team via the 24/7 live chat available on the platform or by email at [email protected]. We will process your request within the timeframe required by licensing obligations.

7. Technical and Organisational Security Measures

skor880 implements a range of appropriate technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration or destruction.

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers
• Passwords are stored in hashed format using up-to-date cryptographic algorithms
• Role-based access control — only authorised staff may access sensitive player data
• Continuous security monitoring and regular system audits
• Established security incident response procedures
• Separation of the production environment from development and testing environments
• Regular encrypted data backups stored at secure locations

8. Cross-Border Data Transfers

skor880 operates under an international licence, and player data may be stored or processed on servers located outside Malaysia. Such international data transfers are carried out in compliance with the data protection standards set by the relevant licensing authority.

We ensure that all cross-border data transfers are conducted with appropriate safeguards — including standard data transfer agreements and adequate data protection assessments of data recipients in third countries. By using the skor880 platform, you consent to such data transfers as described here.

9. Amendments to This Privacy Policy

skor880 reserves the right to update or amend this Privacy Policy from time to time in line with changes to business operations, licensing requirements, or relevant legislation. All amendments will take effect as soon as they are published on this page.

If we make material changes that significantly affect your privacy rights, we will notify you via an in-platform notification or your registered email. We encourage you to review this page regularly to stay informed of our latest policy.

Continued use of the skor880 platform after any amendment constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account and stop using the platform.

10. How to Contact Us About Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal information, please contact us through the following channels:

• 24/7 live chat: Available directly on the skor880 platform in Malay and English
• Support email: [email protected] — we will endeavour to reply within a reasonable timeframe

Our team is ready to assist you in Malay and English. For formal data rights requests, please clearly state the type of request you are submitting so our team can handle it efficiently and accurately.